| POSTAGE RATES / DELIVERY POLICY / CUSTOMER SERVICE CONTACT INFO / PRIVACY POLICY / PAYMENT OPTIONS / RETURNS POLICY |
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| PAYMENT OPTIONS |
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* WE ACCEPT BRITISH POUNDS STERLING ONLY (GBP)
* OVERSEA'S CUSTOMERS CAN PAY BY PAYPAL, OR BY VISA, MASTERCARD, AMEX, MAESTRO, SOLO, BANK TRANSFER THROUGH PAYPAL (YOUR BE SENT A SECURE ELECTRONIC INVOICE TO YOUR EMAIL ADDRESS FOR FAST EASY PAYMENT)
* U.K. CUSTOMERS CAN PAY BY THE WEBSITE EXPRESS CHECKOUT OPTION, CHEQUE, POSTAL ORDER, CASH, PAYPAL, OR BY VISA, MASTERCARD, AMEX, MAESTRO, SOLO THROUGH PAYPAL (YOUR BE SENT A SECURE ELECTRONIC INVOICE TO YOUR EMAIL ADDRESS FOR FAST EASY PAYMENT) OR BY CREDIT CARD / DEBIT CARD
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# IF PAYING BY PAYPAL OR THROUGH PAYPAL (NOT EXPRESS CHECKOUT) PLEASE EMAIL ON THE EMAIL LINK AT THE BOTTOM OF THIS PAGE WITH THE ITEM(S) YOU WISH TO PURCHASE AND YOUR BE SENT A ELECTRONIC INVOICE FOR SECURE FAST EASY PAYMENT
# IF PAYING BY CHEQUE/POSTAL ORDER PLEASE MAKE PAYABLE TO 'THE OLD FILM COMPANY' AND SEND ALONG WITH THE RELEVANT 'OLD FILM COMPANY ORDER FORM' WHICH CAN BE DOWNLOADED ON THE 'HOME' PAGE
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*****IF YOU DON'T HAVE A PAYPAL ACCOUNT WE CAN ACCEPT CREDIT CARD OR DEBIT CARD OVER VIA EMAIL OR POST*****
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| POSTAGE RATES & DELIVERY POLICY |
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# If ordering for a U.K. destination your purchase(s) will usually be dispatched via Royal Mail Tracked 48. (Average Time Frame: 2 - 4 Working Days from dispatch).
***If ordering from outside the U.K. your purchases will be dispatched by Royal Mail International Tracked & Signed where availible (Average Time Frame - 6 - 14 Working Days (but may be longer) from dispatch***
POSTAGE COSTS
For 2024 all items (accept magazines) purchased via the 'Express Checkout' option, Debit/Credit card or PayPal Electronic Email Invoice qualify for our £3.00 P&P Promotion 2024 to a U.K. address
If outside of the U.K. DO NOT use the 'Express Checkout' option as this is for UK Postal destinations only. Please email for a postage quote and you will be emailed a PayPal Electronic Invoice for the item(s) and postage for the Country of destination which in some cases can be a substantial amount.
PLEASE NOTE THESE ABOVE RATES DO NOT APPLY TO
***THE PROCESSING AND TELECINE SERVICES AS THESE HAVE THERE OWN SPECIAL DISCOUNT RATE WHICH CAN BE FOUND ON THE RELEVANT LINKS & ORDER FORMS ON THE HOME PAGE.
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| [ EXPRESS CHECKOUT - The fast & easy way to pay on some stock items when going to a U.K. address ] |
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| RETURNS POLICY |
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WE MUST BE NOTIFIED WITHIN 14 DAYS OF DELIVERY OF UNWANTED ITEM(S), THEN THE ITEM(S) MUST BE RETURNED TO THE OLD FILM COMPANY WITHIN A FURTHER 14 DAYS
RETURNS POLICY
WE MUST BE NOTIFIED WITHIN 14 DAYS OF DELIVERY OF UNWANTED ITEM(S), THEN THE ITEM(S) MUST BE RETURNED TO THE OLD FILM COMPANY WITHIN A FURTHER 14 DAYS
Products must be in original packaging and in same condition as when shipped.
Customer pays return shipping charges.
You will be responsible for return shipping/cost of unwanted items.
You are solely responsible for selecting the shipping method.
Returns not in original packaging or any items missing or assembled items will not be accepted for a refund.
Returns of damaged/scratched items caused by the consumer or consumers return courier will not be accepted for a refund.
The Old Film Company will inspect the product to be certain all parts are included and no abuse, misuse or user negligence was responsible for damages which caused the return.
Customer agrees to allow The Old Film Company to deduct from any credit applicable for such returned product, any costs associated with missing parts or related to any abuse, misuse of the product or user negligence of such product.
If any missing parts or damage caused by the consumer or consumer courier cannot be replaced or repaired no refund will be given.
The Old Film Company cannot be held responsible for items lost, damaged or delayed by the postal service or any other package carrier.
Submitting any film or negative to The Old Film Company for processing or other handling constitutes an agreement by you that any damages or loss by The Old Film Company, subsidiaries, or agents, even though due to the negligence or other fault of The Old Film Company, subsidiaries, or agents, will only entitle you to replacement with a like amount of unexposed film and processing. Except for such replacement, the acceptance of the film or negative is without other warranty or liability, and recovery for any incidental or consequential damages is excluded.
We cannot accept returns on unwanted package movies.
We cannot accept returns on Super 8mm/Double8 (Standard 8mm) film purchased for a cine camera.
Any refunds due will be posted out by a cheque within 28 days of receipt of the item(s). |
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| PRIVACY POLICY |
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Introduction
We The Old Film Company are an English business based in the U.K. as suppliers in the field of Super 8mm & Standard 8mm related items and we are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy.
We are committed to protecting your privacy
We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website or Quarterly Sales List gives us the right to collect that information.
Information Collected
We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, fax number, email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.
[Payments made via the Old Film Company website are processed by PayPal http:// www.paypal.com on a secure website linked to ours and they have their own privacy policy. When Credit Card / Debit Card details are handled and processed by The Old Film Company we do not store any of these details and they are shredded straight after the payment has been processed]
Information Use
We use the information collected primarily to process the task for which you visited the website or contacted us. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.
Cookies
Your Internet browser has the in-built facility for storing small files- "cookies" - that hold information which allows a website to recognise your account. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.
Disclosing Information
We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction - e.g. when arranging for a courier company to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website, email, phone or mail to any third party, it would only be with your knowledge and consent.
We may from time to time provide information of a general nature to third parties - for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.
Changes to this Policy
Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.
Contacting Us
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at rik@theoldfilmcompany.com. You can also correct any factual errors in that information or require us to remove your details from any list under our control.
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| [ Privacy Policy written by www.ContractStore.com ] |
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| CUSTOMER SERVICE CONTACT INFO |
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FULL POSTAL ADDRESS:-
THE OLD FILM COMPANY.
4 WHITETHORN LEY,
THORPE MORIEUX,
BURY ST EDMUNDS,
SUFFOLK.
IP30 0AT.
U.K.
FULL NAME:- RICHARD GREENING
EMAIL: - rik@theoldfilmcompany.com |
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